Front
What Paperbeam reads from Front, the read-only access it asks for and why, filters, and the beats it feeds.
Coming soonSupport
Support
Read-only OAuth
Shared-inbox conversations from Front.
What we read
- Support conversations and satisfaction ratings
Only the reporting window of each edition is read. Paperbeam stores derived facts and short excerpts, not copies of your Front data, and keeps raw evidence only for your retention period.
Access we ask for, and why
| Scope | Why |
|---|---|
shared:conversations:read | Read conversations in shared inboxes |
All access is read-only. You can revoke it from Front at any time, or disconnect the source in Paperbeam.
To keep specific people, channels or topics out of the paper across all sources, use exclusion rules and the never-mention list in House style.
Beats
Front is a source for:
SupportVoice of the customer
Stories land in whichever of your sections fits them best.